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How rupiahtoto link Protects Your Personal Data

At rupiahtoto link, your personal data — from your account registration details to every deposit you make via DANA, OVO, GoPay or QRIS — is handled with clear…

Data collected only for account operationDANA, OVO, GoPay, QRIS transaction records securedYou can request your data at any timeRetention periods clearly documentedContact our privacy team 24 hours a day
rupiahtoto link How rupiahtoto link Protects Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about your personal data, want to correct information on your account, or wish to request deletion of your data, our privacy support team is available around the…

Live Chat Start a live chat session directly on the rupiahtoto link site. Our privacy team receives your message immediately and can pull up your account record to address data queries within minutes, any time of day.
Email Support Send a detailed data request or correction notice to our privacy email address. We acknowledge every email within two hours and deliver a full response to data access or deletion requests within 72 hours.
WhatsApp Message our WhatsApp privacy line for quick questions about what data we hold on your account, how your DANA or OVO transaction records are stored, or to confirm a deletion request has been processed.
DATA HANDLING PRACTICES

Six Ways We Secure and Manage Your Data

We have structured our data practices around six clear commitments — from the moment you submit your first QRIS deposit through to account closure.

Encrypted Storage

All personal data — including your account credentials and linked payment details for DANA, OVO, GoPay and QRIS — is stored using AES-256 encryption. Access is restricted to authorised internal roles only, logged with timestamps for audit purposes.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage or withdraw cookie consent at any time through the cookie settings panel accessible in your account dashboard.

Account Security Steps

Your account is protected by password hashing and optional two-factor authentication via SMS to your registered Indonesian mobile number. Any change to your linked payment method — whether DANA or GoPay — triggers an email verification step.

Data Retention Policy

Account data is retained for the duration your account is active plus a defined period thereafter, as required by our operational obligations. Transaction records for QRIS and bank transfer deposits are kept for a minimum of five years in line with financial record requirements.

Your Right to Access

You may request a full export of the personal data we hold on your account at any time. Submit the request via live chat or email; we will compile and deliver your data package within 72 hours, where local law permits.

Data Deletion Requests

If you close your account and request data deletion, we will erase all non-mandatory records within 14 days. Certain transaction logs must be retained as noted in our retention schedule; we will tell you clearly which records those are and why.

Your Privacy Questions Answered

These are the questions we receive most often from account holders in Indonesia about how rupiahtoto link handles personal data. Each answer reflects the actual policy we operate under — not a summary or paraphrase. If your question is not covered here, contact our privacy team via live chat for a direct response within minutes.

We collect your name, email address, phone number, and the payment method details you register — such as your DANA wallet ID or OVO number. We also log your IP address at login for security verification purposes.

We do not sell or rent your data. We share it only with payment processors like DANA, OVO, GoPay and QRIS to complete your transactions, and with identity verification services where account-opening checks require it.

Transaction records — including QRIS deposit confirmations and GoPay withdrawal logs — are retained for a minimum of five years in line with our financial record obligations. Account profile data is held while your account is active.

Yes. Submit a data access request via live chat or email at any time. We compile and deliver your full data export within 72 hours. This right applies where local law permits.

Contact our privacy team through live chat, email, or WhatsApp with details of the inaccuracy. We will review and update the relevant records within two business days and confirm the correction by email.

Upon account closure and a deletion request, we erase all non-mandatory personal data within 14 days. Transaction logs required for financial record-keeping are retained on a schedule we will explain to you in writing.

We use AES-256 encryption for stored data, role-based access controls for internal staff, and two-factor authentication options for your account login. All access events are logged and reviewed by our security team regularly.